3.Troubleshooting
34
Code Meaning Suggested Cause/Action
50
• Address book was being edited during creation of the
notification mail.
• Software error.
14-
51
UCS Destination Download Error Not even one return notification can be downloaded:
• The address book was being edited.
• The number for the specified destination does not
exist (it was deleted or edited after the job was
created).
14-
60
Send Cancel Failed
• The cancel operation by the user failed to cancel the
send operation.
14-
61
Notification Mail Send Failed for All
Destinations
• All addresses for return notification mail failed.
14-
62
Transmission Error due to the existence
of zero line page
• When the 0 line page exists in received pages with G3
communication, the transmission is interrupted.
14-
63
Fax Communication Unit: Transmission
Error
Check the followings.
• Name of SMTP server
• Port number of SMTP
• DNS setting
• Server name (FTP)
• Path name (computer name and shared folder name at
SMTP/ NCP)
• Active protocol setting (Netware/ NCP)
• NW flame type (NCP)
• Log-on mode (NDS tree/ bindery)
Check the SMTP server.
• Check if the SMTP server works normally and is
connected to the network.
• Check if the settings of the SMTP are correct.
Check the DNS server.
• Check if the DNS server works normally and is
connected to the network.
• Check if the settings of the DNS server are correct.
Check the network.
• Check if the LAN works normally.
• Check if the no firewall exists.
Check the destination folder for the data transfer.
• Check if the destination folder works normally.
• Check if the settings of the destination folder are
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