SC8xx: Overall System
489
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
• Damaged log data file.
• Log encryption is enabled but encryption module is not installed.
• Inconsistency of encryption key between NV-RAM and HDD.
• Software bug.
Try the SC876-01 to -99 solutions listed below. If it is not solved, do the following steps (for
when only an HDD is replaced):
1. Disconnect the HDD and turn on the main power.
2. Execute SP5-801-019.
3. Turn off the main power.
4. Connect the HDD and turn on the main power.
5. Execute SP5-832-004.
6. Turn off the main power.
The following step is to configure the logging/encryption setting again.
7. Turn on the main power.
8. Set SP9-730-002 through -004 to 1.
9. Cycle the main power off and on.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC876-01 D Log Data Error 1
An error was detected in the handling of the log data at power on or during machine
operation.
Damaged log data file
Initialize the HDD (SP5-832-004).
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC876-02 D Log Data Error 2
An error was detected in the handling of the log data at power on or during machine
operation.
Log encryption is enabled but encryption module is not installed.
• Replace or set again the encryption module.
• Disable the log encryption setting.
No. Type Details (Symptom, Possible Cause, Troubleshooting Procedures)
SC876-03 D Log Data Error 3
An error was detected in the handling of the log data at power on or during machine
operation.
Inconsistency of encryption key between NV-RAM and HDD.
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