Ricoh SP 330DN Service Manual

Settings for @Remote Service (for MF Models)
SM 2-13 M0C3/M0C4/M0C5/M0C6/M0C7
Installation
After Settings
The first manual call after setting is considered as a test call. Be sure to execute the test call, or
the first manual call from the customer will be considered as the test call.
.
1. Enter the "Maintenance Mode (SP mode)".
2. Execute the "Manual Call".
Four-line LCD panel: SP menu > [@Remote] > [Remote Service] > [Remote Diagnostics]
Touch panel: SP menu > [@Remote] > [Remote Service] > [Remote Diagnostics]
3. "Running…" is displayed for about 3 seconds. This message disappears automatically after
3 seconds, and then returns to [Remote Service] menu.
Error Codes
When other errors occur, check the following error code list.
Four-line LCD panel: SP menu > [@Remote] > [Remote Service] > [Instl: ErrorCode]
Touch panel: SP menu > [@Remote] > [Remote Service] > [Error Code]
Caused by Operation Error, Incorrect Setting
Code Meaning Solution/ Workaround
-12003 Attempted registration without execution of a
confirmation and no previous registration.
Perform Confirmation before
attempting the Registration.
-12004 Attempted setting with illegal entries for
certification and ID2.
Check the ID2 of the machine.
-12006 A confirmation request was made after the
confirmation had been already completed.
Execute registration.
-12008 Update certification failed because mainframe
was in use.
Check the machine condition. If the
machine is in use, try again later.
Error Caused by Response from GW URL
Code Meaning Solution/ Workaround
-2387 Not supported at the Service Center
-2389 Database out of service
-2390 Program out of service
-2391 Two registrations for the same mainframe Check the registration condition of the
machine
-2392 Parameter error

Ricoh SP 330DN Specifications

General

Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printing colors	Black, White
Maximum duty cycle	- pages per month
Number of print cartridges	1
Page description languages	PCL 5e, PCL 6, PostScript 3
Multi-Purpose tray	Yes
Total input capacity	550 sheets
Total output capacity	125 sheets
Paper tray media types	-
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
USB connector	USB Type-B
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Sound pressure level (printing)	- dB
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Energy Star Typical Electricity Consumption (TEC)	0.41 kWh/week
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.13 High Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm