Ricoh SP 3710DN Field Service Manual

6.Troubleshooting
182
Message
Causes
Solutions
specified in accordance with the
telephone line in use.
 When using the four-line LCD
models
Check that [PSTN / PBX] in
[Admin. Tools] has been specified
in accordance with the telephone
line in use.
Exceeded MaxE-mail
Size
The scan file exceeds the size
limit for files that can be sent
through e-mail.
 Configure [Resolution] under
[Scanner Settings] to reduce the
scanning resolution.
 Configure [Max. E-mail Size] under
scanner settings to increase the
allowed size.
Independent-supply
Toner: Black
Only when using the touch
panel models.
A non-supported print cartridge
is installed.
Remove and replace it with a print
cartridge specified by an authorized
dealer.
Indep.Sply.Prt.Cart.
Only when using the four-line
LCD models.
A non-supported print cartridge
is installed.
Internal Misfeed
Paper has jammed in the
machine.
Remove the jammed paper.
Memory Overflow
The number of fax jobs in
memory (unsent or unprinted
faxes) has reached maximum,
so new jobs cannot be stored.
Wait until pending jobs have been
transmitted or printed.
Memory Overflow
The data is too large or
complex to print.
 Select [600 × 600 dpi] in
[Resolution] under [Printer
Features] to reduce the size of the
data.
 If using the PCL6 printer driver, set
[Resolution] in the Print Quality tab
to [600 × 600 dpi].
Memory Overflow
 The machine's memory
reached capacity while
scanning the first page of
Resend the fax in parts as several
smaller individual faxes, or send at a
lower resolution.

Ricoh SP 3710DN Specifications

General

Color	No
Duplex printing	-
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printer fonts	PCL, PostScript
Printing colors	Black
Maximum duty cycle	- pages per month
Page description languages	PCL 5e, PCL 6, PostScript 3
Total input capacity	300 sheets
Total output capacity	125 sheets
Maximum input capacity	550 sheets
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Power consumption (printing)	- W
Sustainability compliance	Yes
Sustainability certificates	ENERGY STAR
Sound pressure level (printing)	- dB
Product color	Black, White
Market positioning	Home & office
USB connector	USB Type-B
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1
Included cartridge capacity (black)	7000 pages

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm