Ricoh SP 3710DN Field Service Manual

6.Troubleshooting
183
Message
Causes
Solutions
the original to store a fax
job in memory before
transmission.
 The machine's memory
reached capacity while
storing a fax in memory in
Memory Transmission
mode.
Memory Overflow TX
Cancel
Memory has reached capacity
while scanning the second or
later pages of the original
when trying to send a fax in
Memory Transmission mode.
Press [TX] to send only the pages that
have been scanned in memory, or
press [Cancel] to cancel.
Misfeed: BypassTray
Paper has jammed in the
bypass tray.
Remove the jammed paper.
Misfeed: Duplex Unit
Remove Paper
Only when using the touch
panel models.
Paper has jammed in the
duplex unit.
Remove the jammed paper.
Misfeed: Dup. Unit
Only when using the four-line
LCD models.
Paper has jammed in the
duplex unit.
Misfeed: Standard Tray
Only when using the touch
panel models.
Paper has jammed in the
paper exit area.
Remove the jammed paper.
Misfeed: Main Tray
Only when using the four-line
LCD models.
Paper has jammed in the
paper exit area.
Misfeed: Tray 1
Paper has jammed in the tray
1 paper input area.
Remove the jammed paper.
Misfeed: Tray 2
Paper has jammed in the tray
2 paper input area.
Remove the jammed paper.
Net Communication Error
Connection with the server
was lost while sending or
receiving data.
Contact the network administrator.

Ricoh SP 3710DN Specifications

General

Color	No
Duplex printing	-
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printer fonts	PCL, PostScript
Printing colors	Black
Maximum duty cycle	- pages per month
Page description languages	PCL 5e, PCL 6, PostScript 3
Total input capacity	300 sheets
Total output capacity	125 sheets
Maximum input capacity	550 sheets
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Power consumption (printing)	- W
Sustainability compliance	Yes
Sustainability certificates	ENERGY STAR
Sound pressure level (printing)	- dB
Product color	Black, White
Market positioning	Home & office
USB connector	USB Type-B
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1
Included cartridge capacity (black)	7000 pages

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm