Ricoh SP 3710DN Field Service Manual

6.Troubleshooting
184
Message
Causes
Solutions
Network is not Ready
A scanned file could not be
sent because the machine has
not received IP address
information from the DHCP
server completely.
Wait until the machine receives the IP
address information completely, and
then try the operation again.
On Hook or Stop key
The machine has been off-
hook for an extended period of
time.
Put down the handset phone or press
the [Clear/ Stop] key.
Out of Paper: X
The indicated tray has run out
of paper.
Load paper in the indicated tray.
Please Restart Machine
The machine needs to be
restarted.
Turn off the power, and then turn it
back on.
Replace Required Soon:
Toner(Black)
Only when using the touch
panel models.
The print cartridge is almost
empty.
Prepare a new print cartridge.
Replace Required Soon:
Print Cartridge
Only when using the four-line
LCD models.
The print cartridge is almost
empty.
Out of Toner: Black
Only when using the touch
panel models.
The machine has run out of
toner.
Replace the print cartridge.
Replacement Required:
Print Cartridge
Only when using the four-line
LCD models.
The machine has run out of
toner.
Replacement Required:
Paper Feed Roller
The paper feed roller is no
longer usable, and must be
replaced.
Replace the paper feed roller.
RX Communication Error
A reception error occurred,
and the fax could not be
received correctly.
If possible, contact the sender of the
fax and ask them to resend it.
Scan (NW) Disconnected
A scanned file could not be
sent because the Ethernet
cable was not connected
properly.
Reconnect the Ethernet cable properly,
and then try the operation again.

Ricoh SP 3710DN Specifications

General

Color	No
Duplex printing	-
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	7.5 s
Print speed (black, normal quality, A4/US Letter)	32 ppm
Printer fonts	PCL, PostScript
Printing colors	Black
Maximum duty cycle	- pages per month
Page description languages	PCL 5e, PCL 6, PostScript 3
Total input capacity	300 sheets
Total output capacity	125 sheets
Maximum input capacity	550 sheets
Paper tray media weight	52 - 162 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5, B6
Maximum ISO A-series paper size	A4
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	0.72 W
Power consumption (printing)	- W
Sustainability compliance	Yes
Sustainability certificates	ENERGY STAR
Sound pressure level (printing)	- dB
Product color	Black, White
Market positioning	Home & office
USB connector	USB Type-B
USB 2.0 ports quantity	1
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac)
Cabling technology	10/100Base-T(X)
Server operating systems supported	Windows Server 2008, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016
Windows operating systems supported	Windows 10, Windows 7, Windows 8.1
Included cartridge capacity (black)	7000 pages

Weight and Dimensions

Depth	392 mm
Width	370 mm
Height	262 mm