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Sending a Duress Alarm (Duress Unsetting)
To Unset under duress (send duress alarm to monitoring station) via the LCD/Panda
keypad:
Press
/ , then enter the duress code
NOTE: Under no circumstances should the duress code be used haphazardly or without
reason. Monitoring stations and responding agencies such as police departments treat
duress codes very seriously and take immediate action.
Resetting the System
The system can be installer-defined to be not ready to set after an alarm or tamper
condition. Resetting the system can be performed by the installer/monitoring station, or by
the user (see “Anti-Code” Resetting by the User, below).
Installer or Monitoring Station Resetting after Alarm
If resetting the system to normal operation requires the intervention of the monitoring station
or installer (installer–defined), then after an alarm, the system will be in a “not ready to set”
state. You can view/hear an Engineer Reset Fault message system status by pressing
/ . You will then need to contact your monitoring station/installer to reset the
system either remotely or locally from the keypad. To enable local resetting by your installer,
you may need to grant the installer use of the Grand Master code. A one-hour time window
is opened for the installer to program any user functions and reset your system locally.
“Anti-Code” Resetting by the User
If the system is installer-defined to be “not ready to set” after an alarm or tamper
condition, an authorized user can restore the system to normal operation by entering an
“anti code” which installer or monitoring station provides to the user.
To reset with an anti-code at the LCD/Panda keypad:
1. Press
/ and enter your user code.
2. At Activities press
/ , then scroll to Anti Code and press / ; a
randomly-generated code displays.
3. Call your installer or monitoring station and read the code that displays; they will then
provide you with an “anti code” number.
4. Enter the anti code number, and then press
/ ; the system will reset to
normal operation, and you can then proceed to set.