Page 35
Receiving Follow-Me Event Notification by Telephone
Up to 16 users can receive Follow-Me event notifications (pre-recorded messages) to their
telephones, which can be sent for any or all types of events (for example, intrusion, safety,
or panic), depending on the installer-defined event type configuration for each Follow-Me
user. Event notification enables system users and monitoring stations to respond
appropriately – for example, by performing video verification, notifying responders, and
also operating the system.
NOTE: Follow Me notifications are sent to system users only after first reporting the event
to the Monitoring Station.
To receive a Follow-Me event notification call:
1. Answer the phone and say "Hello" or press
#; an event announcement informs you of
the system event(s).
NOTES:
Press # to play the event message again.
If no voice detected, the message will start playing 5 seconds after the phone picks up.
2. Press * to go to the Acknowledgement menu – where you must acknowledge that you
heard the event message and can then perform other system operations as needed.
Acknowledgement Menu
Acknowledgement menu item User action
Acknowledge message
After you acknowledge that you heard the event information, the
system will call the next Follow-Me number
Press [1]
Acknowledge message and stop all further FM notifications
This acknowledges the event and stops the system from calling the
next Follow-Me numbers to report the event.
Press [2] +
[code]
Acknowledge message and access Operations menu
The Operations menu lists the available options for remotely
operating your system (see Telephone Operations Menu, page 36).
Press [3] +
[code]
NOTES:
If an invalid code is entered 3 consecutive times, the system hangs up and that
Follow-Me number will be locked for 15 minutes (during which time no calls will be
initiated to the FM number).
If a valid user code is not entered within 10 seconds, the system hangs up.
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