Troubleshooting
173
User Manual | 2906.2506.02 - 01
Troubleshooting a USB Device
R&S VENICE S
Troubleshooting a USB Device
Follow these steps to troubleshoot a USB keyboard or mouse. For other
USB devices, contact your local vendor or
Rohde & Schwarz GmbH & Co. KG directly.
Perform the following steps:
1.
Disconnect the keyboard and/or mouse cables from the system and
reconnect them.
2. If the problem persists, connect the keyboard and/or mouse to another
USB port on the system.
3. If the problem is resolved, restart the system, enter System Setup, and
check if the non-functioning USB ports are enabled.
4. Check if USB 3.0 is enabled in System Setup. If enabled, disable it and
see if the issue is resolved.
5. If the problem is not resolved, replace the keyboard and/or mouse with a
known working keyboard or mouse.
If all troubleshooting fails, contact your local vendor or Rohde & Schwarz
directly.
Older operating systems may not support USB 3.0.
To Next Page
Loading...