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Sam4s SPS-300 Series - Manual Revision Record

Sam4s SPS-300 Series
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Sam4s SPS-300 OP Manual v1.35 Integrated Payment Appendix • 287
Void Transaction
Transaction Void allows a transaction to be removed from the batch and not reported to the
cardholder statement.
Turn the key lock to the VOID key lock position.
Register a normal transaction.
Press the appropriate CHARGE key. The message “SLIDE CARD” displays
Swipe the card. The message “ENTER APP CODE” displays:
VOID MODE
2 PLU1 T1 -2.00
██████████████████
ENTER APP CODE
██████████████████
TAX 0.00 SUBT 12.00
Enter the authorization code printed for the transaction to be voided, press CASH.
The message “ENTER REF NO” displays:
NOTE: The approval code is an alphanumeric entry. On raised key models,
you must use the alpha code chart to determine the numeric entries. For
example: the approval code “VITAL8” would be entered as “086 073 084 065
076 056”. If you are using the alpha overlay, type the code on the overlay.
VOID MODE
2 PLU1 T1 -2.00
████████████████
ENTER REF NO
████████████████
TAX 0.00 SUBT 12.00
Using the numeric keypad, enter the Reference number from the transaction to be
voided; press CASH. The message “WAITING RESP.” displays until the
transaction is found and the original record removed.

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