Error Message Indication and Operating Procedure When the SOS (SATO Online Services) Is Enabled (SOS users only)
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Error Message Indication and Operating Procedure When the
SOS (SATO Online Services) Is Enabled (SOS users only)
The SOS (SATO Online Services) icon appears in the error message when SOS is enabled.
If you select the SOS icon, a QR code containing the error information and the contact telephone
number appears.
•
Press the button.
•
If the icon of the guidance videos also appears, select the SOS icon using the /
button, and then press the button.
A screen with QR code, phone number, printer serial number, and error number appears after
selecting the SOS icon. Press the button.
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