Troubleshooting
72 FLOWSIC600 · Operating Instructions · 8010458 V2.0 · © SICK MAIHAK GmbH
If the routine tests during maintenance (
→
pg.63, 5.2) or the function tests after
commissioning (
→
pg.55, 4.6) indicate that there may be a measurement problem, this
chapter helps to determine the cause of the problem.
If the cause of the problem cannot be localized, it is recommended to use the
MEPAFLOW600 CBM software to record the current parameter set and diagnosis values in
a diagnosis session file (
→
pg.77, 6.3) and send this to a local SICK representative.
6.1 General Troubleshooting
6.2 Indication of Meter States, System Alarms and Warnings
The FLOWSIC600 gives information about alarms and warnings in the following ways:
● The LCD display indicates active system alarms or warnings. If a current error or
warning is active, the display will flash and a message will be displayed with a message
number in the upper right corner (
→
pg.86, 7.2.1 for more details on LCD error
messages).
● A status output can be configured to indicate if the meter status „Measurement
invalid“, the meter status “Check request“ or the “Warning“ status become active.
● The pulse output can be configured to indicate if the meter is in Configuration Mode or
if the meter status “Measurement invalid“ becomes active.
● The meter status registers can be read via MODBUS (see document “FLOWSIC600
Modbus Specification“).
● The MEPAFLOW600 CBM software can be used to check the meter health. System
alarms and User Warnings are indicated in the Main system bar.
It is recommended to use MEPAFLOW600 CBM to get further information on the meter´s
health:
b
If the meter indicates “Measurement invalid“ or “Check request“ follow
→
pg.73, 6.2.1.
b
If the meter indicates “Warning“, follow
→
pg.75, 6.2.2.
b
To do a more detailed check of the meter health see “Technical Information“
Problem Possible causes Actions
● No display
● No pulse
frequency
● No active status
signal
Faulty power supply
b
Check the input voltage at terminals 1
and 2.
b
Check cables and terminal connections.
Caution
Take the relevant safety precautions!
Defective device
b
Create a diagnosis session according to
→
pg.77, 6.3 and contact your local SICK
representative.