OPERATING INSTRUCTIONS | LFP CUBIC 8019918/ZJA6 / 2017-07-20 | SICK AG
Subject to change without notice
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11 TROUBLESHOOTING
11.3 Outputs
Error Cause Possible solution
Switching output
does not behave as
expected
Conguration incorrect. Perform conguration of the switching output
(See “8.2 Conguring the switching outputs”).
An error is pending; the sensor outputs are in
a safe state.
Remove the cause of the error.
Cable break. Check the cable.
Analog output does
not behave as
expected
Conguration incorrect. Congure the analog output
(See “8.3 Congure the analog output”).
An error is pending; the sensor outputs are in
a safe state.
Remove the cause of the error.
Cable break. Check the cable.
11.4 Error behavior
Error Cause Possible solution
After installation, the sensor indicates
a high level although the tank is empty.
AutCal not performed. Perform commissioning
(see “7 Commissioning”).
When used with a coaxial tube,
the sensor indicates a high level al-
though the tank is empty.
AutCal not performed. Perform commissioning
(see “7 Commissioning”).
Level value uctuates on the display. Medium surface unsettled. Activate ltering (see “7.1 Quick com-
missioning (with factory settings)”).
The displayed level value/SPx/RPx/FHx/
FLx/QALOW/QAHIGH is greater than the
probe length.
An oset was congured for the level
value.
Adjust the oset
(see “8.4.13 Setting the oset”).
Incorrect probe length congured. Adjust the probe length
(see “8.4.7 Conguring the probe
length”).
Level occasionally jumps to a higher
value.
Contamination in the vicinity of the
process connection.
Cleaning.
Spray ball or supply system wets the
probe with medium above the medium
surface.
Observe the installation conditions
Congure the MaxCoL plausibility lter
(see “8.4.2 Filtering measured values”).
Change in the ambient conditions
regarding the situation during the AutCal
process.
Perform commissioning again
(See “7 Commissioning”).
Signicant buildup of foam. Perform foam commissioning
(See “7.3 Foam commissioning (with
factory settings)”).
TrsHld set too low, the echo algorithm
detects interference reections.
Increase TrsHld.
Level occasionally jumps to 0 mm. TrsHld set too high. Perform advanced commissioning
(See “7 Commissioning”).
Signicant buildup of foam. Perform foam commissioning.
No measurement of low levels for media
with low DKs.
Increased inactive range at the probe
end for media with a low DK.
Increased measurement inaccuracy. Use of foam algorithm.