68 Clinitek Advantus Operator’s Guide
Troubleshooting
Error 53
Error 54
Quality control
results memory
(53) or sample
results memory
(54) is completely
full
Two hundred quality control result
sets or 500 patient result sets are
stored in memory and have not
been transferred to a computer. No
additional testing can occur until at
least some of the records are
transferred.
1. Ensure that the computer is
turned on.
2. Ensure that the interface cable
is securely connected at both
ends
3. Ensure that the setup
parameters for the computer
interface are correct.
4. Transfer at least some of the
records.
5. If unable to transfer records,
contact your local technical
support provider.
Error 55 Both areas of
analyzer memory
where the Setup
parameters are
stored are
corrupt. The
manufacturer’s
defaults were
restored
1. Print a Setup report to view the
default parameters.
2. If you previously printed and
saved a copy of the Setup
report of your customized
selections, compare the 2
reports.
3. Reselect the options that need
to change.
Error 56-n Analyzer error 1. Turn analyzer power off.
2. Wait several seconds.
3. Turn analyzer power on.
4. If the error repeats, contact your
local technical support provider.
Symptom Possible Cause Remedy