Siemens SIMATIC MV500 - 10.1.2 Error messages

Service and maintenance
10.1 Error and diagnostics messages
SIMATIC MV500
224 Operating Instructions, 03/2021, C79000-G8976-C494-05
10.1.2 Error messages
With error messages, the "IN_OP" signal (in operation) is reset and the "ER" LED is lit red
permanently.
In addition, the "Ready" or "Done" bit is reset with a connection via the Ident profile.
If the optical reader is connected to PROFINET IO, these error messages trigger a diagnostics
interrupt on the relevant I/O controller. Refer to I/O diagnostics for a description of how to
read out and evaluate the diagnostic information made available on the optical reader.
Table 10- 1 Error messages of the optical reader
Error mes-
sage
Value
Onboard
PROFINET
Value
TCP/IP
and
RS232
Value
Ident pro-
file
(STATUS)
Description Corrective measures
Fault in inter-
nal interface
to the image
sensor
W#16#5000
01
E1FE02
There is a fault in the con-
nection of the internal inter-
face to the image sensor.
If the error continues to occur
after the device has been turned
on again, contact technical sup-
port.
W#16#5001
Error during
DISA signal
change
W#16#5003
03
E6FE04
When the program is saved,
the DISA signal is changed at
an invalid location.
Check the sequence of applied
signals. Start the program saving
process again.
Error in se-
quence
W#16#5004
04
E6FE04
While the program is being
saved, the time sequence of
applied signals is not ad-
hered to.
Check the sequence of applied
signals. Start the program saving
process again.
Program
cannot be
started
W#16#5005
05
E1FE06
Not enough memory or
program damaged.
Reduce the memory require-
ments and repeat "Save pro-
gram".
Internal file
error
W#16#5005
05
E4FE04
An error occurred while
saving to read-only memory.
Please contact technical support
if this error occurs frequently.
Transfer error
TCP or RS232
W#16#5007
07
E1FE04
The send buffer is full be-
cause the data cannot be
sent in an adequately short
time.
Reduce the trigger frequency.
With TCP: Process the results on
the server side faster.
A high load on the network to
which the optical reader is con-
nected can also block the trans-
fer of the data. If necessary,
check the network connection.
With RS-232: Increase the trans-
mission speed. In addition, the
size of the image buffer in the
WBM can be increased under
"Program > Image acquisition >
Mode".
Transfer error
archiving/
MMI
W#16#5007
07
E1FE04
The send buffer is full be-
cause the data cannot be
sent in an adequately short
time or the server is not
confirming receipt of the
data in time.
Reduce the trigger frequency or
reduce the amount of diagnostic
data to be archived. Process the
results on the server side faster.
A high load on the network to
which the optical reader is con-
nected can also block the trans-
fer of the data. If necessary,
check the network connection.