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Siemens SIMATIC MV500
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Service and maintenance
10.1 Error and diagnostics messages
SIMATIC MV500
226 Operating Instructions, 03/2021, C79000-G8976-C494-05
Error mes-
sage
Value
Onboard
PROFINET
Value
TCP/IP
and
RS232
Value
Ident pro-
file
(STATUS)
Description Corrective measures
Invalid pro-
gram number
W#16#5010
16
E6FE04
An attempt is being made to
save a program under an
invalid number via the inter-
face set in "Controller".
Select a program number be-
tween 1 and 15.
Program
requires EF
lens
W#16#5011
17
--
No EF lens is connected.
Reconnect the EF lens or change
the program settings according-
ly.
PROFINET IO
connection
error
W#16#5012
18
--
PROFINET IO connection
termination
The connection to the PROFINET
IO controller was interrupted.
Check the connection to the I/O
controller.
PROFINET I/O
configuration
error
W#16#5016
22
--
Faulty PROFINET IO configu-
ration
The PROFINET IO configuration
of the optical reader and that of
the communication partner do
not match. Check the PROFINET
mode in the optical reader and in
the I/O controller.
PROFINET IO
compatibility
error
W#16#5017
23
--
Version incompatibility of
the PROFINET IO controller
to the I/O device (optical
reader)
The version of the I/O controller
is out of date and not compatible
with the current version of the
optical reader.
To correct this error, we recom-
mend that you upgrade the I/O
controller.
CPU tempera-
ture too high
W#16#5018
24
--
The temperature of the CPU
is outside the valid range.
This can lead to incorrect
read results, shortened ser-
vice life or destruction of the
reader.
Ensure there is adequate ventila-
tion or cooling of the reader and
ensure that the ambient temper-
ature is within the permissible
range.
Lens temper-
ature too
high
W#16#5019
25
--
The temperature of the lens
is outside the valid range.
This can lead to incorrect
read results, shortened ser-
vice life or destruction of the
reader.
Reduce the ambient tempera-
ture, e.g. by air circulation, or
dissipate the heat and ensure
that the ambient temperature is
within the permissible range.
Sensor tem-
perature too
high
W#16#501A
26
--
The temperature of the
sensor is outside the permis-
sible range. The probable
cause is an excessively high
ambient temperature.
Reduce the ambient tempera-
ture, e.g. by air circulation, or
dissipate the heat and ensure
that the ambient temperature is
within the permissible range.

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