Introduction   
1.4 Technical support 
  SIWAREX WT241 
10  Manual, 05/2015, A5E36046748A 
1.4  Technical support 
Technical Support  
You can contact Technical Support for weighing technology: 
●  E-mail (mailto:hotline.siwarex@siemens.com) 
●  Phone: +49 (721) 595-2811 
You can contact Technical Support for all IA and DT products: 
●  Via the Internet using the Support Request:  
Support request (http://www.siemens.com/automation/support-request)  
●  Phone: +49 (911) 895-7222 
●  Fax: +49 (911) 895-7223 
Additional information about our Technical Support is available on the Internet at  
 Technical Support (http://www.siemens.com/automation/csi/service) 
Service & Support on the Internet  
In addition to our documentation, we offer a comprehensive knowledge base online on the 
Internet at:  
Services & Support (http://www.siemens.com/automation/service&support)  
There you will find: 
●  The latest product information, FAQs, downloads, tips and tricks. 
●  Our newsletter, providing you with the latest information about your products. 
●  A Knowledge Manager to find the right documents for you. 
●  Our bulletin board, where users and specialists share their knowledge worldwide. 
●  You can find your local contact partner for Industry Automation and Drives Technologies 
in our partner database. 
●  Information about field service, repairs, spare parts and lots more under "Services". 
Additional Support  
Please contact your local Siemens representative and offices if you have any questions 
about the products described in this manual and do not find the right answers. 
Find your contact partner at: 
Partner (http://www.automation.siemens.com/partner)  
A signpost to the documentation of the various products and systems is available at: 
Documentation (http://www.siemens.com/weighing/documentation)