CHAPTER 8
TROUBLESHOOTING
62 smarttech.com/kb/171167
Troubleshooting the display
The following information helps you resolve a variety of common issues with the display, including
issues with:
l Power
l Presence detection and Wake to Touch
l Video
l Image quality
l Audio
l Touch and digital ink
TIP
The Standby button on the front control panel also functions as an indicator light. You can use the
indicator light to resolve common issues with the display. For more information, see Front control
panel on page6.
Resolving issues with power
Issue Solutions
The display doesn’t turn on and its
power light isn’t lit.
l Make sure the power cable is securely fastened to the power outlet and the
display.
NOTE
If the power cable is connected to a power bar, make sure the power bar is
securely fastened to the power outlet and turned on.
l Make sure the switch beside the AC power inlet is in the ON (I) position.
l Make sure the power outlet is working by testing it with a different device.
l Make sure the power cable is working by testing it with a different device.
The display turns on, its power light
is lit, but nothing shows on the
screen.
l See Resolving issues with video on page64.
l Restart the display.
See Turning the display off and back on on page57.
To Next Page
Loading...
Need help?
General
