6 Troubleshooting
206718 rev 9
SOREDEX 73
6.3 Artefacts
Problem Possible cause Solution
Irregular, bright shadows or
artefacts
Patient is wearing metal ob-
jects, such as earrings, neck-
lace etc.
Ask patient to remove ob-
jects.
Problem Possible cause Solution
An unexposed area is shown
down in the lower middle sec-
tion of the image.
Lead apron misplaced. Check the lead apron po-
sitioning.
Problem Possible cause Solution
Partial lack of detail and mo-
tion artefacts. Irregular verti-
cal bright lines on image.
Patient has moved during the
exposure.
Retake the image.
Problem Possible cause Solution
Vertical dark lines on image. Patient's shoulder in touch
with machine parts.
Check patient position-
ing.
Problem Possible cause Solution
Patient's right side tooth are
not exposured.
Exposure button released
prematurely.
Retake the image.
Problem Possible cause Solution
Right and left image sides
are uncomplete. TMJ's are
not shown.
TMJ areas in sectional imag-
es where deselected.
Select all sections in pan-
oramic image.