6 Troubleshooting
206718 rev 9
SOREDEX 75
6.4 Unit operation
Problem Possible cause Solution
Back of the patient's head
is touching the x-ray tube
during the exposure.
1. Patient's head inclination
not correct
2. Patient is too big for the
unit.
3. Patient has slumped.
If the image is not accept-
able then
1. Check the head position
and retake the image.
2. Check the patient posi-
tioning. Make the expo-
sure even though the
head may touch the tube
head.
3. Check the patient posi-
tioning. Make the expo-
sure even though the
head may touch the tube
head.
Problem Possible cause Solution
Patient's shoulders are
touching the x-ray tube or
sensor.
Patient is too big for the unit.
Wide and high shoulders.
Reverse patient's hands on
handles: left to right side
handle and vice versa.
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