Stryker Performance-PRO XT User Manual

156 6086-009-001 REV B www.stryker.com
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Warranty
STRYKER EMS RETURN POLICY
Cots, Stair Chairs, Evacuation Chairs, Cot Fasteners and Aftermarket Accessories may be returned up to 180 days of
receipt if they meet the following guidelines:
Prior to 30 Days
• 30daymoneybackguaranteeineffect
• StrykerEMSisresponsibleforallcharges
• Returnswillnotbeapprovedonmodifieditems
Prior to 90 Days
• Productmustbeunused, undamaged and in the original packaging
• Customerisresponsiblefora10%restockingfee
Prior to 180 Days
• Productmustbeunused, undamaged and in the original packaging
• Customerisresponsiblefora25%restockingfee
RETURN AUTHORIZATION
Merchandise cannot be returned without approval from the Stryker Customer Service Department. An authorization
number will be provided which must be printed on the returned merchandise. Stryker reserves the right to charge
shipping and restocking fees on returned items. SPECIAL, MODIFIED, OR DISCONTINUED ITEMS NOT SUBJECT TO
RETURN.
DAMAGED MERCHANDISE
ICC Regulations require that claims for damaged merchandise must be made with the carrier within fifteen (15)
days of receipt of merchandise. DO NOT ACCEPT DAMAGED SHIPMENTS UNLESS SUCH DAMAGE IS NOTED
ON THE DELIVERY RECEIPT AT THE TIME OF RECEIPT. Upon prompt notification, Stryker will file a freight claim
with the appropriate carrier for damages incurred. Claim will be limited in amount to the actual replacement cost. In
the event that this information is not received by Stryker within the fifteen (15) day period following the delivery of
the merchandise, or the damage was not noted on the delivery receipt at the time of receipt, the customer will be
responsible for payment of the original invoice in full.
Claims for any short shipment must be made within thirty (30) days of invoice.
INTERNATIONAL WARRANTY CLAUSE
This warranty reflects U.S. domestic policy. Warranty outside the U.S. may vary by country. Please contact your local
Stryker Medical representative for additional information.
PATENT INFORMATION
The Stryker Performance-PRO™ XT cot is covered by one or more of the following patents:
United States 5,575,026 6,276,010 6,648,343 6,908,133 6,796,757
5,537,700
D527,103
6,125,485 6,735,794 7,10 0, 224 7,3 98, 571
Other patents pending

Stryker Performance-PRO XT Specifications

General

Brand	Stryker
Model	Performance-PRO XT
Category	Medical Equipment
Language	English