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Appendix
Quality Assurance
Warranty
Suprema warrants the performance of the product specified in the specifications within
the limitations set forth for a warranty period of one year from the date of delivery to the
purchaser. If the purchaser claims any defects covered in this warranty in writing within the
warranty period, then Suprema will repair or replace and deliver the defective product that
is returned within the warranty period; provided that the purchaser shall be responsible for
any transportation cost (including insurance for overseas shipping). This warranty does not
apply to: (1) damage caused by strong external physical impact, overcurrent, misuse, abuse,
or negligence; (2) damage to the product that has been improperly repaired, remodeled, or
modified without the written permission of the provider; or (3) damage to the product that
has been installed or used contrary to the manual provided by Suprema.
Claims for any defects must be submitted to Suprema in writing by using the Return
Material Authorization Report provided by Suprema within 30 days of the finding of the
defect or within 1 year from the date of delivery. The Return Material Authorization Report
must include the detailed information, model number, invoice number, and serial number
of the defective product. A product without the return authorization number issued by
Suprema is not considered to be eligible for the warranty; all defects must be reproducible.
Excluding the above-mentioned warranties and remedies, this product is provided as-is without
any expressed or implied warranties regarding product warranty, commercial viability, or
availability for a particular purpose.
Disclaimer
The information in this document is provided in connection with Suprema products. The
license is granted only for products covered by Suprema's Terms and Conditions of Sale. No
license, express or implied, by estoppels or otherwise, to any intellectual property rights is
granted by this document. Suprema assumes no liability whatsoever and Suprema disclaims
any express or implied warranty, relating to sale and/or use of Suprema products, including
liability or warranties relating to fitness for a particular purpose, merchantability, or
infringement of any patent, copyright, or other intellectual property right. Suprema products
are not intended for use in medical, life saving, or life sustaining applications or other
applications in which the failure of the Suprema product could create a situation where
personal injury or death may occur. Should Buyer purchase or use Suprema products for any
such unintended or unauthorized application, Buyer shall indemnify and hold Suprema and
its officers, employees, subsidiaries, affiliates, and distributors harmless against all claims,
costs, damages, expenses, and reasonable attorney fees arising out of, directly or indirectly,
any claim of personal injury or death associated with such unintended or unauthorized use,
even if such claim alleges that Suprema was negligent regarding the design or manufacture
of the part. Suprema reserves the right to make changes to specifications and product
descriptions at any time without notice to improve reliability, function, or design. Designers
must not rely on the absence or characteristics of any features or instructions marked
"reserved" or "undefined." Supreme reserves these for future definition and shall have no
responsibility whatsoever for conflicts or incompatibilities arising from future changes to
them.
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