Table 11-9
Steps for recovering from catalog corruption on the appliance
(continued)
DescriptionActionSteps
Verify that the rollback has reverted the
following components:
■ Appliance operating system
■ Appliance software
■ NetBackup software
■ Tape media configuration on the master
server
■ Networking configuration
■ Storage configuration and backup data
(optionally retain)
Note: If the factory reset does not fix the
catalog corruption, proceed to Step 3.
Verify that the factory reset is
successful.
Step 2
If the factory reset is not successful, an
appliance can be reconfigured to your
original configuration.
Symantec recommends that you record all
of your initial configuration information so
that you can reference that information
during the reconfiguration process.
See the section called “Appliance
reconfiguration procedures” on page 127.
for detailed procedures on reimaging and
reconfiguring your appliance.
See "Reconfiguring a NetBackup
appliance" in the Symantec NetBackup
Appliance 2.6 Administrator's Guide for
more information about the reconfiguration
process.
Reconfigure the appliance with
the catalog recovery option.
Step 3
Factory reset procedures
Use the following procedures as a guide to walk through performing a factory reset
on your appliance:
Starting a factory reset from the appliance shell menu
The following procedure describes how to start a factory reset operation from the
appliance shell menu.
159Disaster Recovery
Disaster recovery scenarios