In addition to these sections, you can also refer to the best practices specific to
disaster recovery, for more information See “Disaster recovery best practices”
on page 115.
Locating the NetBackup Appliance serial number
You need to note and refer to the NetBackup Appliance serial number when you
report an issue to Symantec support.
You can use either of the following options to locate the NetBackup Appliance serial
number.
■ Monitor > Hardware > Health details from the NetBackup Appliance Web
Console.
■ Monitor > Hardware ShowHealth Appliance [Item] Command from the
shell menu.
To locate the NetBackup Appliance serial number from the NetBackup Appliance
Web Console:
1
Log on to the NetBackup Appliance Web Console using your user credentials.
2
Select Monitor > Hardware
3
From the left-pane, click on the appliance name.
The appliance displays the Hardware health details page.
4
On the Hardware health details page, click the media server or master server
icon. For example, if you want to locate the serial number of a media server,
click on the media server icon.
The appliance displays the Media Server Details pop-up box, with the following
information:
■
NetBackup Appliance Hardware platform, for example - 5220, 5230
■ Version of the NetBackup Appliance installed on the appliance, for example
- 2.6
■ Serial number of the NetBackup Appliance
For more information, refer to the Symantec NetBackup Appliance Administrator's
Guide.
19Best practices
Locating the NetBackup Appliance serial number
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