See “Error messages displayed on the NetBackup Appliance Shell Menu”
on page 189.
See “Error messages displayed during initial configuration” on page 168.
Error messages displayed on the NetBackup Appliance
Shell Menu
Table 12-18 lists some of the common error messages that you may come across
while working from the NetBackup Appliance Shell Menu:
Table 12-18
Common error messages in NetBackup Appliance Shell Menu
Explanation / Recommended actionError messages
If disk pool for a storage partition during role configuration /post
configuration is missing, it fails to configure storage and also fails role
configuration.
Add the disk pool name and try again, if the problem persists, contact
Symantec Support.
The disk pool name is missing for the
AdvancedDisk storage partition. Please add
the disk pool name and try again. If the
problem persists, refer to the troubleshooting
guide.
If storage unit name for a storage partition during role configuration /post
configuration is missing, it fails to configure storage and also fails role
configuration. Add the storage unit name and try again, if the problem
persists, contact Symantec Support.
The storage unit name is missing for the
AdvancedDisk storage partition. Please add
the storage unit name and try again. If the
problem persists, refer to the troubleshooting
guide.
If NetBackup Appliance Directory is not responsive, the disk pool cannot
be saved in Appliance Directory. As a result the storage configuration
and role configuration fails. Ensure that the NetBackup Appliance
Directory is responsive and retry to save the storage unit in the Appliance
Directory.
Failed to save the disk pool information for
the AdvancedDisk storage partition in the
NetBackup Appliance Directory, please try
again. If the problem persists, refer to the
troubleshooting guide.
If NetBackup Appliance Directory is not responsive, the storage unit
cannot be saved in Appliance Directory. As a result the storage
configuration and role configuration fails. Ensure that the NetBackup
Appliance Directory is responsive and retry to save the storage unit in
the Appliance Directory.
Failed to save the storage unit information
for the AdvancedDisk storage partition in
the NetBackup Appliance Directory, please
try again. If the problem persists, refer to the
troubleshooting guide.
‘Make sure that you configured your appliance media server network
properly. You should ensure that the appliance has a proper IP address,
network gateway, and Netmask. Ensure that the DNS server and DNS
search domains are defined or there are appropriate entries in the
/etc/hosts file.
Unable to ping master server
189NetBackup Appliance error messages
Error messages displayed on the NetBackup Appliance Shell Menu
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