To perform a crash analysis in case of kernel coredump
1
As the debuginfo.rpm is not installed in the v2.6 installation, you need to
manually install the debuginfo.rpm file.
2
You can find the debuginfo.rpm in the following location on the appliance:
/inst/client/.packages/from_dvd/netbackup_addon/suse/x86_64
The complete name of the rpm file is
kernel-default-devel-debuginfo-2.6.32.59-0.7.1.fsl.x86_64.rpm
3
Use the following command to install the rpm file.
# rpm -ivh
kernel-default-devel-debuginfo-2.6.32.59-0.7.1.fsl.x86_64.rpm
The following output is displayed:
Preparing... ########################## [100%]
1:kernel-default-devel-de############################# [100%]
The vmlinux gzip is then available in /boot
/boot/vmlinux-2.6.32.59-0.7-default-fsl.gz for use.
See “Troubleshooting generic issues” on page 71.
Troubleshooting IPv6 network problems
You can use the following procedure to troubleshoot problems with IPv6 networks.
If you need further assistance at any point, contact Symantec Technical Support.
Possible issues include:
■ The IPv6 network is not configured properly.
■ IP routing cannot locate one or more hosts.
■ The default gateway is not reachable.
■ The network host is not reachable.
■ A NetBackup feature still points to an IPv4 address.
82Troubleshooting generic issues
Troubleshooting IPv6 network problems