Complete loss of appliance with recoverable attached storage disks
If the location your appliance resides has encountered a catastrophic event that
requires an entire appliance replacement, but the attached storage disks are still
operational, use the following steps as a guide to replace the appliance. This
scenario assumes that your appliance hardware and operating system drives are
not recoverable.
Note: Please contact Symantec Technical Support to assist you in replacing and
reconfiguring your appliance. The steps provided in this procedure serve as a
general guide for replacing the appliance with functioning attached disk storage.
Table 11-5
Steps for replacing an appliance after it has been rendered
non-operational but the attached disk storage is still operational
DescriptionActionSteps
Symantec Technical Support
dispatches service personnel
to you who then help you get
your new appliance installed
and configured.
Remove the damaged
appliance and replace with a
new appliance.
Step 1
If you have data on your
disks, you may have to export
this data and move it to the
new appliance. If the failed
appliance was a master
server, a catalog recovery is
required.
Export all data.Step 2
124Disaster Recovery
Disaster recovery scenarios
To Next Page
Loading...
