Appliance storage disk failure
If you have encountered a failed disk or disks within the appliance, use the following
steps as a guide to replacing the disks and verify there is no data loss.
Note: Multiple disk failures in an appliance can lead to loss of the entire file system.
Table 11-3
Steps for replacing a hard disk within the appliance after a hard
disk failure
DescriptionActionStep
Remove and replace the hard disk in the appliance.
See “Removing and replacing NetBackup 5230
disk drives” on page 101.
Remove the failed hard
disk and replace with a
new hard disk.
Step 1
Once you have verified that the status of the
appliance hardware is healthy, check to make sure
that all NetBackup services have resumed. All
backup jobs resume once the appliance is turned
on.
Verify that all NetBackup
services have started.
Step 2
Complete loss of appliance with recoverable operating system drives
and attached storage disks
If the location your appliance resides has encountered a catastrophic event that
requires an entire appliance replacement, but the operating system drives and
attached storage disks are still operational, use the following steps as a guide to
replace the appliance.
Note: Please contact Symantec Technical Support to assist you in replacing and
reconfiguring your appliance. The steps provided in this procedure serve as a
general guide for replacing the appliance with functioning attached disk storage.
Table 11-4
Steps for replacing an appliance with recoverable operating system
drives and attached disk storage
DescriptionActionSteps
Symantec Technical Support
dispatches service personnel
to you who remove the drives
from the appliance.
Remove the operating system
and storage disks from the
damaged appliance.
Step 1
122Disaster Recovery
Disaster recovery scenarios
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