Again, the expected entries are missing. At this time, Symantec recommends that
you reload the FC HBA driver, qla2xxx with rmmod qla2xxx and then modprobe
qla2xxx. Reloading the driver may correct your issue. In this example, reloading
the driver corrected the issue because the driver had not been previously loaded.
From the following output you can see the entries, and you can see that the remote
port_name matches the appliance Port WWN):
appsanclient1:~ # modprobe qla2xxx
appsanclient1:~ # ls -la /sys/class/fc_remote_ports/
total 0
drwxr-xr-x 3 root root 0 Apr 27 14:48 .
drwxr-xr-x 24 root root 0 Apr 24 17:55 ..
drwxr-xr-x 2 root root 0 Apr 27 14:48 rport-4:0-0
appsanclient1:~ # cat /sys/class/fc_remote_ports/rport-4\:0-0/port_name
0x21000024ff232782
appsanclient1:~ # cat /proc/scsi/scsi
Attached devices:
Host: scsi0 Channel: 00 Id: 08 Lun: 00
Vendor: DP Model: BACKPLANE Rev: 1.00
Type: Enclosure ANSI SCSI revision: 05
Host: scsi0 Channel: 02 Id: 00 Lun: 00
Vendor: DELL Model: PERC 5/I Rev: 1.00
Type: Direct-Access ANSI SCSI revision: 05
Host: scsi0 Channel: 02 Id: 01 Lun: 00
Vendor: DELL Model: PERC 5/I Rev: 1.00
Type: Direct-Access ANSI SCSI revision: 05
Host: scsi2 Channel: 00 Id: 00 Lun: 00
Vendor: Dell Model: Virtual CDROM Rev: 123
Type: CD-ROM ANSI SCSI revision: 02
Host: scsi3 Channel: 00 Id: 00 Lun: 00
Vendor: Dell Model: Virtual Floppy Rev: 123
Type: Direct-Access ANSI SCSI revision: 02
Host: scsi4 Channel: 00 Id: 00 Lun: 00
Vendor: ARCHIVE Model: Python Rev: V000
Type: Sequential-Access ANSI SCSI revision: 02
Host: scsi4 Channel: 00 Id: 00 Lun: 01
Vendor: ARCHIVE Model: Python Rev: V000
Type: Sequential-Access ANSI SCSI revision: 02
If you still do not see anything in the /sys/class/fc_remote_ports directory or
you do not see any SCSI devices, then the root cause is most likely a zoning issue.
You may need to contact Technical Support for assistance if you come to this
determination.
74Troubleshooting generic issues
Troubleshooting target mode port from the client
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