You can then use either of the following methods to check the partition size. If the
partition size status is shown as Degraded it indicates that one or more partitions
are not mounted. Also, if appliance is already configured, and the partition status
is shown as Not Accessible.
Symantec recommends that you contact Symantec Technical Support for your
appliance as this type of issue is a Storage Foundation escalation. Symantec
recommends that you do not attempt to remove or reformat the volumes because
that can render the file system unrecoverable.
Symantec needs different information from what the Appliance DataCollect tool can
gather. The Storage Foundation team have utilities to gather extensive
troubleshooting information from the appliance to do a "Root Cause Analysis". Refer
to the following tech notes for more information about these utilities:
■ Symantec Root Cause Analysis description page, (TECH61403)
79Troubleshooting generic issues
About troubleshooting a corrupt storage partition
To Next Page
Loading...
