59
Transfer
To Transfer a Call:
1. Ask the caller to wait.
2. Press X
FER. Hear the stutter dial tone,
followed by a dial tone.
3. Dial the “transfer to” extension number,
press a DSS button set up for that
extension number, or DSEQ button, or
dial the outside line and hear it ring.
For an Unsupervised Transfer: (continuing
after step 3)
4. Press X
FER and hang up.
For a Supervised Transfer: (continuing after
step 3)
4. When the party answers, announce the transfer.
5. Press X
FER and hang up.
Note:
When you make an unsupervised transfer, you do not speak with the
“transfer to” party. When you make a supervised transfer, you let the
“transfer to” party know who is being transferred. In either case, if for any
reason you cannot complete the transfer, press L
INE to return to the
waiting party, or place a “Call Waiting Camp-On” (see page 20).
In some systems, it is unnecessary to press X
FER a second time. Check
with your System Administrator for more information.
For related topics, see “Call Waiting (Camp-On)” on page 20 and “Call
Waiting (Camp-On) Transfer” on page 22.
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