Teltronics ClearCom12 - Call Transfer; Performing a Call Transfer

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Transfer

To Transfer a Call:

1. Ask the caller to wait.

2. Press X

FER. Hear the stutter dial tone,

followed by a dial tone.

3. Dial the “transfer to” extension number,

press a DSS button set up for that

extension number, or DSEQ button, or

dial the outside line and hear it ring.

For an Unsupervised Transfer: (continuing

after step 3)

4. Press X

FER and hang up.

For a Supervised Transfer: (continuing after

step 3)

4. When the party answers, announce the transfer.

5. Press X

FER and hang up.

Note:

When you make an unsupervised transfer, you do not speak with the

“transfer to” party. When you make a supervised transfer, you let the

“transfer to” party know who is being transferred. In either case, if for any

reason you cannot complete the transfer, press L

INE to return to the

waiting party, or place a “Call Waiting Camp-On” (see page 20).

In some systems, it is unnecessary to press X

FER a second time. Check

with your System Administrator for more information.

For related topics, see “Call Waiting (Camp-On)” on page 20 and “Call

Waiting (Camp-On) Transfer” on page 22.

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M DENNIS

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C PELEGRINI 00:34