6.1 Warranty
ITC500 / page 107
6 Appendix
6.1 Warranty
Thorlabs warrants material and production of the ITC5xx for a period of 24 months
starting with the date of shipment. During this warranty period Thorlabs will see to
defaults by repair or by exchange if these are still entitled to warranty. For warranty
repairs or service the unit must be sent back to Thorlabs or to a place determined by
Thorlabs. The customer will carry the shipping costs back to Thorlabs, in case of
warranty repairs Thorlabs will carry the shipping costs back to the customer, if no
warranty repair is applicable the customer will also carry the costs for shipment. If the
unit is sent back to Thorlabs from abroad the customer will carry all shipping costs,
duties etc. which should arise for sending the goods back to Thorlabs.
Thorlabs warrants the hardware and software determined by Thorlabs for this unit to
operate without fault provided that they are handled according to our statements.
However, Thorlabs does not warrant a fault free and uninterrupted operation of the
unit, of the software or firmware for special purposes nor this instruction manual to be
fault free. We will not carry responsibility for ensuing damages.
Restriction of warranty
The warranty mentioned before does not cover errors and defects being the result of
improper treatment, software and interface not supplied by us, modification, misuse
or operation outside the defined ambient conditions stated by us or unauthorized
maintenance.
Further claims will not be consented to and will not be acknowledged. Thorlabs does
explicitly not warrant the usability or the economical use for certain cases of
application.
Thorlabs reserves the right to change this instruction manual or the technical data of
the described unit at any time.
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