e-STUDIO556/656/756/856(Ver03) © 2012 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
8 - 26
8.2.5 TopAccess related error
Error code
Message displayed in the
TopAccess screen
Contents Troubleshooting
5010 - Internal setting error: There is a print job,
a proof print job, a private print job, a
print job without a set department code,
a scan job or a fax job remaining in this
equipment.
P. 8-173
5012 Registration Error Authentication error: A temporary
password downloaded from e-Bridge
and entered in this equipment is not
valid, or the permanent password set in
the e-Bridge is not valid.
P. 8-173
5013 Communication Error with eBR2
Server
e-Bridge communication error:
Communication is attempted while the e-
Bridge is enabled for some reason such
as version upgrade.
P. 8-173
5014 SSL Certificate Not Found No SSL certificate: There is no SSL
certificate or the certificate is not in a
correct file format.
P. 8-173
5015 Invalid SSL Certificate Invalid SSL certificate: SSL certificate is
not valid.
P. 8-174
5016 SSL Certificate expired Expired SSL certificate: SSL certificate is
expired.
P. 8-174
5017 Other SSL Error Other SSL certificate related error: SSL
certificate is invalid.
P. 8-174
5018 Invalid DNS Error Invalid DNS error: DNS address is
invalid.
P. 8-175
5019 Connection Error Connection error: Settings for initial URL
and proxy are incorrect.
P. 8-175
501A Proxy Error Proxy error: IP address or port for proxy
setting is invalid.
P. 8-175
501B Incorrect URL No URL (host/port) or invalid path: Initial
URL is invalid.
P. 8-175
5110 Toner Not Recognized - Please
Check Toner.
Toner cartridge detection error P. 8-176
5BD0 Power failure occurred during
restore
Power supply is cut off during the
restoration of database sent from
TopAccess
P. 8-176
5C10 FAX Unit is not attached. Network FAX is disabled because the
FAX Unit is not attached
P. 8-176
5C11 Security error on Address Book. The network FAX job failed because the
specified address is not registered in the
Address Book
P. 8-176
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