e-STUDIO556/656/756/856(Ver03) © 2012 TOSHIBA TEC CORPORATION All rights reserved
ERROR CODE AND TROUBLESHOOTING
8 - 4
8.2 ERROR CODE LIST
The following error codes is displayed at the upper right of the screen when the “CLEAR PAPER” or
“CALL SERVICE” symbol is blinking.
8.2.1 Jam
Error code Classification Contents Troubleshooting
E010 Paper exit jam Paper not reaching fuser transport sensor: Paper
which has passed the fuser unit does not reach the
fuser transport sensor.
P. 8 - 3 6
E020 Paper stopping at fuser transport sensor: The
trailing edge of paper does not pass the fuser
transport sensor after its leading edge has reached
the fuser transport sensor.
P. 8 - 3 7
E030 Other paper jam Power-ON jam: Paper is remaining on the paper
transport path of the equipment when the power is
turned ON.
P. 8 - 3 7
E061 Incorrect paper size setting for 1st drawer: The size
of paper in the 1st drawer differs from size setting of
the equipment.
P. 8 - 3 8
E062 Incorrect paper size setting for 2nd drawer: The
size of paper in the 2nd drawer differs from size
setting of the equipment.
P. 8 - 3 8
E063 Incorrect paper size setting for 3rd drawer: The size
of paper in the 3rd drawer differs from size setting
of the equipment.
P. 8 - 3 8
E064 Incorrect paper size setting for 4th drawer: The size
of paper in the 4th drawer differs from size setting of
the equipment.
P. 8 - 3 8
E065 Incorrect paper size setting for bypass tray: The
size of paper in the bypass tray differs from size
setting of the equipment.
P. 8 - 3 9
E090 Image data delay jam: Image data to be printed
cannot be prepared.
P. 8 - 3 9
E091 Other time-out jam: The equipment does not
operate normally because abnormality occurred on
an interface between the SYS board and engine
firmware.
P. 8 - 4 0
E0A0 Image transport ready time-out jam: Image data to
be printed cannot be sent.
P. 8 - 4 0
E110 Paper misfeeding Transport jam during duplex printing (paper not
reaching registration sensor): Paper which passed
the reverse transport section does not reach the
registration sensor during duplex printing.
P. 8 - 5 6
E120 Bypass misfeeding (paper not reaching registration
sensor): Paper fed out of the bypass tray does not
reach the registration sensor.
P. 8 - 5 7
E130 1st drawer misfeeding (paper not reaching 1st
drawer feed sensor): Paper does not reach the 1st
drawer feed sensor during the feeding at the 1st
drawer.
P. 8 - 5 8
E140 2nd drawer misfeeding (paper not reaching 2nd
drawer feed sensor): Paper does not reach the 2nd
drawer feed sensor during the feeding at the 2nd
drawer.
P. 8 - 5 9
E150 3rd drawer misfeeding (paper not reaching 3rd
drawer / Tandem LCF feed sensor): Paper does not
reach the 3rd drawer / Tandem LCF feed sensor
during the feeding at the 3rd drawer.
P. 8 - 5 9
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