Toshiba e-STUDIO656 - Page 816

e-STUDIO556/656/756/856(Ver03) © 2012 TOSHIBA TEC CORPORATION All rights reserved
REMOTE SERVICE
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3. Service Call Transmit
Subject: Service Call Notification
Fig. 10-31
Date (When an error occurs)
Machine model name
Serial number
Function: Fixed at “Printer”
Severity: Fixed at “Error”
Error code
Error message: The content of error is displayed.
Supplier information
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Date: 04/14/2008 13:47
Machine Name: e-STUDIO3520C SerialNumber:1234567890
Function: Printer
Severity: Error
ErrorCode: XXXX
Message:
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Supplier:
Name : SUPPLIER_NAME
Tel Number : 1122334455
E-Mail : supplier_emailaddress@cccc.xxx
Address : SUPPLIER_ADDRESS
Customer:
Name : CUSTOMER_NAME
Tel Number : 1234567890
E-Mail : customer_emailaddress@dddd.xxx
Address : CUSTOMER_ADDRESS
Service Technician:
Number : svc12
Name : SERVICE_TECHNICIAN_NAME
Tel Number : 0987654321
E-Mail : svc@toshibatec.co.jp
Printer Error History:
Date Time ErrorCode Counter
-------------------------------------------------------------------
04/13/2008 16:44 F110
04/12/2008 22:28 F110
04/12/2008 22:23 F110
03/15/2008 22:23 F110
02/25/2008 11:12 F110
(*1)
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