Network Scanning 
Xerox Phaser 3635 System Administration Guide 175
I cannot scan to an FTP site. If you are using FTP to file scanned images, follow these instructions 
to check that the service is configured correctly:
1. Open a command prompt window from your Workstation:
a) Click on [Start].
b) Click on [Run].
c) Enter cmd.
d) Click on the [OK] button.
2. In the [Command Prompt] window, enter ftp then enter a 
space, then enter the IP Address of your FTP Server. For 
example: C:\>ftp 192.221.13.4 (where the IP Address of your 
FTP server is 192.221.13.4).
3. Press [Enter] on your keyboard.
4. At the 'User' prompt enter the username for the account you 
created for the machine scanner. For example: User 
<192.221.13.4:<none>>: xerox (where the Username is xerox).
5. At the 'Password' prompt enter the password for the account 
you created for the machine scanner. For example: Password: 
machine (where the password for the account is 'machine').
6. A response of 'User Username logged in' will appear if the FTP 
server is correctly configured. If you cannot log in, open your 
FTP server settings and check that the Read and Write boxes 
are enabled, if applicable. If you have a 'Read Only' box - 
ensure that this is not enabled. 
7. Check the User account and password are correctly configured.
8. Check the User account has the appropriate rights to access 
the directory where scans are filed.
If you are able to log in to the FTP server, try creating a directory in the 
scan directory to check write access. To do this:
1. Within the Command Prompt screen, log in to your FTP server 
using the steps above.
2. Type mkdir xerox to create a directory called xerox.
3. A response of 'MKD Command Successful' will appear if the 
directory has been created. If 'Permission denied' appears, 
ensure that the User account has full read and write access 
rights to the scanning directory (repository).
4. Type rm xerox to delete the directory called xerox.
5. Type quit to end the FTP session.
6. Type exit to close the command prompt window.
Problem Action