Xerox 560

Xerox Color 550/560 Printer
User Guide
284
Troubleshootin
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General Troubleshooting
This section contains procedures to help you locate and resolve problems. Some problems can be resolved by simply
restarting the printer.
To restart the printer, see Turning the Printer Off.
If the problem is not resolved by restarting the printer, see the table in this chapter that best describes the problem.
Probable Causes
Solutions
The power switch is not correctly turned on.
Turn off the printer using the power switch visible on the
control Panel. Wait two minutes, then turn the printer on.
Ensure that the main power switch behind the front cover of
the printer is in the On position.
The power cord is not correctly plugged into the
outlet.
Turn off the printer, and plug the power cord securely into
the outlet.
Something is wrong with the outlet connected
to the printer.
Plug another electrical appliance into the outlet and see
whether it operates properly. Try a different outlet.
The printer is connected to an outlet with a
voltage or frequency that does not match the
printer specifications.
Use a power source with the specifications listed in Electrical
Specifications.
CAUTION:
Plug the three-wire power cord (with grounding prong) directly into a grounded AC outlet only. Do not use a
power strip. If necessary, contact a licensed electrician to install a properly grounded outlet.
Printer Does Not Turn On