Xerox 560 User Manual

Troubleshootin
g
Xerox Color 550/560 Printer
User Guide
301
Paper Jam Message Stays On
Probable Causes Solutions
Some paper remains jammed in the printer. Recheck the media path and make sure that you have removed
all of the jammed paper.
Duplex Unit Jams
Probable Causes Solutions
Unsupported media of the wrong size,
thickness, or type is being used.
Use only Xerox-approved media. For details, see Supported
Media. Recheck the media path inside the duplex module and
make sure that you have removed all of the jammed paper.
Make sure that you have not mixed media types in the tray. Do
not print envelopes, labels, extra heavyweight, or gloss paper 2-
sided.

Xerox 560 Specifications

General

Print Resolution	2400 x 2400 dpi
Monthly Duty Cycle	Up to 300, 000 pages
Duplex Printing	Standard
Operating System Compatibility	Windows, Mac OS, Linux
Connectivity	Ethernet, USB
Paper Size	Up to 13 x 19.2 inches
Type	Multifunction Printer