ACTION YES NO
SStteepp 11
1 Check if the printer is using a
genuine and supported Xerox
toner cartridge.
Note: If the cartridge is
not supported, then
install a supported one.
2 Print the document.
Is the printer printing blank or white
pages?
Go to step 2. The problem is solved.
SStteepp 22
1 Remove the color imaging kit,
then remove the black imaging
unit.
WWaarrnniinngg——
PPootteennttiiaall DDaammaaggee::
Do not expose the
color imaging kit and
black imaging unit to
direct light for more
than 10 minutes.
Extended exposure to
light may cause print
quality problems.
WWaarrnniinngg:: Do not
touch the
photoconductor drum
under the color
imaging kit and black
imaging unit. Doing
so may affect the
quality of future print
jobs.
2 Insert the black imaging unit,
then insert the color imaging kit.
3 Print the document.
Is the printer printing blank or white
pages?
Refer to Contacting Customer
Support.
The problem is solved.
290
Xerox
®
C325 Color Multifunction Printer User Guide
Troubleshooting