ACTION YES NO
SStteepp 11 
1  Pull out the tray.
2  Remove the paper, then load 
paper from a fresh package.
Note: Paper absorbs 
moisture due to high 
humidity. Store paper in 
its original wrapper until 
you are ready to use it.
3  Adjust the paper guides in the 
tray to the correct position for 
the paper loaded.
4  Insert the tray.
5  Print the document.
Is the print crooked or skewed?
Go to step 2. The problem is solved.
SStteepp 22 
1  Ensure that you are printing on 
a supported paper.
2  Print the document.
Is the print crooked or skewed?
Refer to Contacting Customer 
Support.
The problem is solved.
Solid Color or Black Images
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to 
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to 
navigate through the settings.
Xerox
® 
C325 Color Multifunction Printer User Guide 309
Troubleshooting