Mottled Print and Dots
Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, navigate to 
Settings > Troubleshooting > Print Quality Test Pages. For non-touch-screen printer models, press OK to 
navigate through the settings.
ACTION YES NO
SStteepp 11 
Check the printer for leaked toner 
contamination.
Is the printer free of leaked toner?
Go to step 2. Refer to Contacting Customer 
Support.
SStteepp 22 
1  From the control panel, navigate 
to: Settings > Paper > Tray 
Configuration > Paper Size/ 
Type.
2  Check if the paper size and 
paper type settings match the 
paper loaded.
Note: Ensure that the 
paper does not have 
texture or rough 
finishes.
Do the settings match?
Go to step 4. Go to step 3.
SStteepp 33 
1  Depending on your operating 
system, specify the paper type 
from the Printing Preferences or 
Print dialog.
Note: Ensure that the 
settings matches the 
paper loaded in the 
tray.
Go to step 4. The problem is solved.
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Xerox
® 
C325 Color Multifunction Printer User Guide
Troubleshooting