Clearing Jams
AVOIDING JAMS
Load Paper Properly
•  Ensure that the paper lies flat in the tray. 
CORRECT LOADING OF PAPER INCORRECT LOADING OF PAPER
•  Do not load or remove a tray while the printer is printing.
•  Do not load too much paper. Ensure that the stack height is below the maximum paper fill indicator.
•  Do not slide paper into the tray. Load paper as shown in the illustration. 
•  Ensure that the paper guides are positioned correctly and are not pressing tightly against the paper or 
envelopes.
•  Push the tray firmly into the printer after loading paper.
Use Recommended Paper
•  Use only recommended paper or specialty media.
•  Do not load paper that is wrinkled, creased, damp, bent, or curled.
340
Xerox
® 
C325 Color Multifunction Printer User Guide
Troubleshooting