Issues with Supplies
REPLACE CARTRIDGE PRINTER REGION MISMATCH
There is a mismatch error between the printer region and the cartridge region. To correct this problem, purchase a
cartridge with the correct region that matches the printer region, or purchase a worldwide cartridge.
To locate the region settings of the printer and print cartridge, print the Print Quality Test Pages. From the control
panel, navigate to: Settings > Troubleshooting > Print Quality Test Pages.
• The first number in the message after 42 indicates the region of the printer.
• The second number in the message after 42 indicates the region of the cartridge.
REGION NUMERIC CODE
Worldwide 0
North America and Western Europe 1
Not Applicable 2
Not Applicable 3
Latin America, Eastern Europe, Middle East, and Africa 4
Not Applicable 5
Not Applicable 6
Not Applicable 7
Not Applicable 8
Not Applicable 9
Note: To find the region settings of the printer and toner cartridge, print the print quality test pages. From
the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages.
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C325 Color Multifunction Printer User Guide
Troubleshooting
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