Paper Feed Problems
ENVELOPE SEALS WHEN PRINTING
ACTION  YES  NO 
SStteepp 11 
a.  Use an envelope that has been 
stored in a dry environment  
Note: Printing on 
envelopes with high 
moisture content can 
seal the flaps.
b.  Send the print job. 
Does the envelope seal when 
printing?
Go to step 2.  The problem is solved. 
SStteepp 22 
a.  Ensure that paper type is set to 
Envelope.  
From the control panel, navigate 
to: Settings > Paper > Tray 
Configuration > Paper Size/ 
Type.
For non-touch-screen printer 
models, press OK to navigate 
through the settings.
b.  Send the print job. 
Does the envelope seal when 
printing?
Refer to Contacting Customer 
Support. 
The problem is solved. 
Xerox
® 
C325 Color Multifunction Printer User Guide 347
Troubleshooting