Unable to Read Flash Drive
ACTION YES NO
SStteepp 11
Check if the printer is not busy 
processing another print, copy, 
scan, or fax job.
Is the printer ready?
Go to step 2. Wait for the printer to finish 
processing the other job.
SStteepp 22
Check if the flash drive is inserted 
into the front USB port.
The rear USB port does not support 
flash drives.
Is the flash drive inserted into the 
correct port?
Go to step 3. Insert the flash drive into the 
correct port.
SStteepp 33
Check if the flash drive is supported. 
For more information, refer to 
Supported Flash Drives and File 
Types.
Is the flash drive supported?
Go to step 4. Insert a supported flash drive.
SStteepp 44
1  Check if the USB port is 
enabled. For more information, 
refer to Enabling the USB port.  
2  Remove, then insert the flash 
drive. 
Does the printer recognize the flash 
drive?
The problem is solved. Refer to Contacting Customer 
Support.
Xerox
® 
C325 Color Multifunction Printer User Guide 333
Troubleshooting