PAPER FREQUENTLY JAMS
ACTION YES NO
SStteepp 11
a. Remove the tray.
b. Check if paper is loaded
correctly.
• Ensure that the paper guides
are positioned correctly.
• Ensure that the stack height
is below the maximum
paper fill indicator.
• Ensure to print on
recommended paper size
and type.
c. Insert the tray.
d. Print the document.
Do paper jams occur frequently?
Go to step 2. The problem is solved.
SStteepp 22
a. From the control panel, navigate
to: Settings > Paper > Tray
Configuration > Paper Size/
Type.
For non-touch-screen printer
models, press OK to navigate
through the settings.
b. Set the correct paper size and
type.
c. Print the document.
Do paper jams occur frequently?
Go to step 3. The problem is solved.
SStteepp 33
a. Load paper from a fresh
package.
Note: Paper absorbs
moisture due to high
humidity. Store paper in
its original wrapper until
you are ready to use it.
b. Print the document.
Do paper jams occur frequently?
Refer to Contacting Customer
Support.
The problem is solved.
350
Xerox
®
C325 Color Multifunction Printer User Guide
Troubleshooting
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