ACTION  YES  NO 
SStteepp 44  
a.  Turn off the printer, wait for 
about 10 seconds, then turn on 
the printer. 
b.  Print the document. 
Is the document printed?
The problem is solved.   Go to step 5.  
SStteepp 55  
a.  Remove, then reinstall the print 
driver. 
b.  Print the document. 
Is the document printed?
The problem is solved.   Refer to Contacting Customer 
Support.
SLOW PRINTING
ACTION  YES  NO 
SStteepp 11 
Ensure that the printer cable is 
securely connected to the printer 
and to the computer, print server, 
option, or other network device.
Is the printer printing slow?
Go to step 2.   The problem is solved. 
SStteepp 22 
a.  Ensure that the printer is not in 
Quiet Mode. 
•  From the control panel, 
navigate to: Settings > 
Device > Maintenance > 
Config Menu > Device 
Operations > Quiet Mode. 
For non-touch-screen printer 
models, press OK to navigate 
through the settings.
b.  Print the document. 
Is the printer printing slow?
Go to step 3.  The problem is solved. 
SStteepp 33 
a.  Depending on your operating 
system, specify the print 
resolution from the Printing 
Preferences or Print dialog. 
Go to step 4.  The problem is solved. 
Xerox
® 
C325 Color Multifunction Printer User Guide 325
Troubleshooting