ACTION YES NO
Note: Ensure that the 
settings matches the 
paper loaded in the 
tray.
Note: You can also 
change the settings on 
the printer control 
panel. Navigate to: 
Settings > Paper > 
Tray Configuration > 
Paper Size/Type.
2  Print the document.
Is the print too dark?
SStteepp 44 
Check if the paper has texture or 
rough finishes.
Are you printing on textured or 
rough paper?
Is the print too dark?
Go to step 5. The problem is solved.
SStteepp 55 
1  Replace textured or rough paper 
with plain paper.
2  Print the document.
Is the print too dark?
Go to step 6. The problem is solved.
SStteepp 66 
1  Load paper from a fresh 
package.
Note: Paper absorbs 
moisture due to high 
humidity. Store paper in 
its original wrapper until 
you are ready to use it.
2  Print the document.
Is the print too dark?
Refer to Contacting Customer 
Support.
The problem is solved.
292
Xerox
® 
C325 Color Multifunction Printer User Guide
Troubleshooting