ACTION YES NO
SStteepp 11 
1  Depending on your operating 
system, adjust toner darkness 
from the Printing Preferences or 
Print dialog.
Note: You can also 
change the setting on 
the printer control 
panel. Navigate to: 
Settings > Print > 
Quality > Toner 
Darkness.
2  Print the document.
Does gray or colored background 
appear on prints?
Go to step 2. The problem is solved.
SStteepp 22 
1  Perform Color Adjust.
From the control panel, navigate 
to: Settings > Print > Quality > 
Advanced Imaging > Color 
Adjust.
2  Print the document.
Does gray or colored background 
appear on prints?
Go to step 3. The problem is solved.
SStteepp 33 
1  Remove the color imaging kit, 
then remove the black imaging 
unit.
WWaarrnniinngg—— 
PPootteennttiiaall DDaammaaggee:: 
Do not expose the 
color imaging kit and 
black imaging unit to 
direct light for more 
than 10 minutes. 
Extended exposure to 
light may cause print 
quality problems.
WWaarrnniinngg:: Do not 
touch the 
Refer to Contacting Customer 
Support.
The problem is solved.
296
Xerox
® 
C325 Color Multifunction Printer User Guide
Troubleshooting