ACTION YES NO
SStteepp 11
1 Depending on your operating
system, specify the paper type
from the Printing Preferences or
Print dialog.
Note: Ensure that the
settings matches the
paper loaded in the
tray.
Note: You can also
change the settings on
the printer control
panel. Navigate to:
Settings > Paper >
Tray Configuration >
Paper Size/Type.
2 Print the document.
Do horizontal dark lines appear on
prints?
Go to step 2. The problem is solved.
SStteepp 22
1 Load paper from a fresh
package.
Note: Paper absorbs
moisture due to high
humidity. Store paper in
its original wrapper until
you are ready to use it.
2 Print the document.
Do horizontal dark lines appear on
prints?
Go to step 3. The problem is solved.
SStteepp 33
1 Remove the color imaging kit,
then remove the black imaging
unit.
WWaarrnniinngg——
PPootteennttiiaall DDaammaaggee::
Do not expose the
color imaging kit and
black imaging unit to
direct light for more
than 10 minutes.
Refer to Contacting Customer
Support.
The problem is solved.
Xerox
®
C325 Color Multifunction Printer User Guide 315
Troubleshooting